- Bellville
- Salary: R15 000.00 - R25 000.00 Per Month
- Job Type: Permanent
- Sectors: Admin Pharmaceutical
- Reference: MMAD28032024-1
Vacancy Details
Employer: West Coast Personnel
Duties and Responsibilities:
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Communicate with management re status of tasks and Month End processes.
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Follow procedures and complete all checklists timeously.
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Generate and retrieve month end reports from client’s dispensing systems.
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Set up new users work-stations and access
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Will be able to fill the gap if managers are off sick or on leave.
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Liaising with service providers and managing all IT issues with them until finalised.
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Managing company hardware requirements and maintaining the asset register.
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Procuring hardware from suppliers when required.
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Managing phone system and logging calls when there are issues.
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Maintaining IT process documentation
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Creating and maintaining user accounts on Office 365, power apps and Azure
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Taking responsibility for back-ups and taking them offsite.
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Creating new users on the system and network.
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Monitoring business WhatsApp line (for when we go live with it).
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Administering company WhatsApp groups, e-mail groups and shared mailboxes.
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Monthly and annual budgets for hardware, software and other equipment
Back-up to IT Admin to:
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Create and transfer script files on pharmacies dispensing system via VPN/FTP or TV.
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Investigate ways to automate this process
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Request script files from vendors when needed.
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Load script files into System via claims loader.
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Load payment files onto the client’s system via FTP.
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Reconcile reports to client reports
Key words:
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TV = Team Viewer
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FTP – File Transfer Protocol VPN – Virtual Private Network
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ERA – Electronic Remittance Advice (Payments File)
Candidate Requirements
We are looking for a dedicated person who is an all-rounder that takes initiative often. This person needs to have good knowledge of IT and admin. If this sounds like you then you are a perfect match for this role!
Knowledge and skills:
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Must be computer literate with Intermediate Excel Skills.
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Must have good interpersonal skills and good telephone etiquette as will need to speak to clients on the phone.
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Must be self-motivated to complete all tasks.
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Must also be able to work as part of a team.
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Needs to be able to follow specific instructions and processes but also be able to trouble shoot when issues arise.
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Needs to be flexible in terms of working overtime to complete tasks, especially around month end and when the job requires.
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Must have a can-do attitude and good work ethic.
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Must be someone who takes initiative.
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Must know where to research solutions to problems facing the business from an IT perspective.
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Must be mature and responsible in attitude towards work.
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Must be a good communicator in terms of providing relevant, salient, and timeous feedback to management.
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Must be a leader in the making.
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Must be honest and diligent.
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Must have a desire to learn and grow into the role, as well as grow and improve as a person.
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Must be good at admin and organised.
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Must be able to manage time and priorities.
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Must be able to be innovative.
Skills that are not pre-requisites but would advantageous:
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SQL knowledge and ability to write queries.
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Any knowledge of programming languages, such as VB/C# and Linux will be advantageous.
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Knowledge of Office 365, MS Azure and managing users and licenses
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Knowledge of power automate, power apps and SharePoint.
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Knowledge of MS Teams and built in functionality.
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System admin, networking and desktop support.
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How to build a PC or laptop
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How to set up and manage FTP sites.
12 people have applied for this job. 306 people have viewed this job.
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