- Cape Town Northern Suburbs
- Salary: Market Related
- Job Type: Permanent
- Sectors: IT
- Reference: CPT004565/N
Vacancy Details
Employer: Persona Staff
- Matric
- Certificate / Diploma (A+ / N+ / Networking)
- SQL Experience
- Fluent in English and Afrikaans
- Independently motivated
- Communicate with customers over the phone, in person or via email to provide solutions to technical problems.
- Perform diagnostic tests and troubleshooting to identify clientsâ issues.
- Develop and implement technical procedures effectively by quickly addressing customer problems to minimize downtime.
- Carry out assessments to determine then need for changes in hardware/ software configuration.
- Assist with the installation and setup of all hardware, software, and wireless requirements.
- Educate clients on the procedures for resolving or preventing recurrence of technical problems.
- Explain and provide IT solutions to customers in non-technical and comprehensible terms.
- Offer recommendations to clients looking to purchase new equipment or replace existing ones.
- Prepare and present reports to update management on IT support operations.
- Operate and worth with equipment such as, external storage devices, computer diagnostics, printers, etc.
- Respond to enquiries about hardware and software issues.
- Perform scheduled maintenance on computer systems to ensure efficient operations.
- Repair and/or replace faulty components of a computer / network system.
To apply, please send your CV with your salary expectations to natasha@personastaff.co.za
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Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.
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Persona staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.
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About Persona Staff
Vision
PERSONA’s vision is to allow our Clients to focus on their core activities, and let PERSONA manage the responsibility of staff recruitment; ensuring the perfect fit between candidate and client for the most efficient and effective workforce.
PERSONA is committed to delivering the best service to our clients and candidates.
We recruit in the following industries:
Financial Services, Manufacturing, Engineering, Retail, Banking, Telecommunications, Information technology, Electronics, Logistics, Mechanical, Sales & Marketing, Office Support, Warehousing, Distribution and Supervision Staff
Services offered:
To our clients:-
Recruitment of permanent staff at all levels
In depth staff selection
Salary surveys
Advertising of available positions
Comprehensive interviewing
Screening of potential candidates according to client’s specifications
Reference checks (on possible candidate)
ITC checks (on possible candidate)
Criminal checks (on possible candidate)
More background checks on request.
Psychometric testing (additional services)
Preparing of Job descriptions
PERSONA commits to adhere to industry standards and policies.
To possible candidate and job seekers:-
Professional resume
Regular correspondence
Interviewing tips
Summary of client information
Assistance to find the perfect job
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