Responsibilities

Responsible for the overall efficient running of the lodge
Manage the various departments within the lodge – including financial, housekeeping, F&B, amenities, grounds
Assist with the HR function of the staff - including discipline, leave, wages, scheduling, staffing
Monitor and manage administration – stock control, cash, budgets
Financial control of budgets, cash handling, cash flow, forecasts
Monitoring of all respective costs
General maintenance which includes property, all amenities, equipment and vehicles
Managing and resolving of guest’s complaints as well as special requests
Submission of relevant reports and feedback
Events management
Ensure compliance of all standards at the required level for the lodge
Follow up on enquiries and potential sales
Co-ordination of projects for the lodge

Requirements

Grade 12
B Com financial degree is essential (an equivalent Diploma may be considered)
MUST HAVE at least 5 years in a Senior Management role in a lodge environment
Previous experience in a 5* establishment is preferred
Fully computer literate – MS Office
Experience with POS systems is essential
Good understanding of accounts and accounting principals
Passionate about people and have excellent customer interaction/care skills
Hands on approach to customers
All round skills and understanding related to the efficient running of a Lodge
Good leadership and staff interaction is a must
Must be professional and presentable
Valid driver’s license