- George - Knysna
- Salary: Market Related
- Job Type: Permanent
- Sectors: Call Centre
- Benefits: Medical Aid Pension Parking
- Reference: RTA-JM
Vacancy Details
Employer: EXL Service
§ Minimum of 2-year WFM experience in a call center inbound voice process.
Required Skills
- Workforce Management: 1 to 2 years
Candidate Requirements
§ Efficiently manage intra-day staffing and service level.
§ Provide timely, accurate reports on intra-day performance.
§ Monitor and drive schedule adherence.
Communicate effectively with internal and external customers
9 people have applied for this job. 191 people have viewed this job.
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